A large communications provider is brining Las Vegas computer jobs back to town.
AT&T recently opened a high speed Internet technical support center at West Charleston Boulevard and Towne Square. The center is expected to initially employ 80 people, but the company has plans to grow the staff to 350 by June 2009.
According to an article by the Las Vegas Sun the new jobs are among 5,000 positions the company initially outsourced, particularly overseas, and AT&T has now decided to bring many of the jobs back to Las Vegas.
The new facility will function as a call center to assist AT&T high speed Internet subscribers on a broad spectrum of questions related to the service.
AT&T has been under fire in other markets recently. The company announced its plans to move 60 customer service positions from the company’s Meriden, Connecticut office to Michigan. Connecticut state officials have backlashed against the decision, fearing the company’s local customer service department will suffer, according to an article by the Hartford Courant. The cuts come shortly after Connecticut saw the loss of 1,000 jobs.
Connecticut Attorney General Richard Blumenthal recently held a press conference to oppose the closing, while Governor M. Jodi Rell sent a letter to state regulators, ordering them to review the decision as part of their pending investigation into AT&T’s customer service. Rell also urged the state Department of Public Utility Control to expedite hearings on the investigation scheduled for January.
“January of next year is too long to wait when AT&T is hanging up on workers and customers all across Connecticut,” she said in the article.
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